Research firms live or die on operational reliability. Sue makes sure invoices are accurate, contracts are clear, panel incentive payouts go out on time, and projects stay on budget. Clients shouldn’t have to think about any of that, and with Sue in the COO seat, they don’t.
Chief operating officer
Sue has spent more than 20 years building and running businesses. Her background in tax accounting and corporate management gives Public Wisdom the financial discipline and operational structure a research firm needs to scale without losing quality.
What Sue does at Public Wisdom
- Leads finance, billing, and contracts
- Manages vendor relationships and panel infrastructure costs
- Keeps operations running so the research team can focus on clients
Why this matters for clients
